Gift Card Help

eGift Card Via Email

Free

Within 10 Minutes

How Can I Purchase A Gift Card?

Gift cards can be purchased online at pethamper.com.au/gift-card and are redeemable online at pethamper.com.au.
Gift Cards and other items cannot be purchased in the same transaction.

Where Can I Use My Gift Card?

Gift Cards may be used online at pethamper.com.au

What Is An EGift Card?

An eGift Card is a Gift Card that is delivered via email. eGift Cards are delivered within minutes to the nominated email and can be redeemed online.

What If I Did Not Receive My EGift Card?

eGift Card orders are ordinarily delivered within 10 minutes of an order. However, email carriers and other issues can delay your order. If you don't receive your eGift Card within 4 hours of purchase, please contact us.

Do Gift Cards Expire?

eGift Cards expire three years after the issue date. Any balance that remains on the Gift Card after expiry will not be available for use.

What Gift Card Values Can I Purchase Online?

A Gift Card ordered online can be loaded with any value between $100 and $500.

Can I Purchase Gift Cards And Items In The Same Transaction?

No, you will need to make two separate transactions for Gift Cards and other items.

What If My Gift Card Is Lost Or Stolen?

Treat your Gift Card like cash. Lost and stolen Gift Cards will not be replaced or refunded.

Can I Exchange My Gift Card?

Unfortunately you are unable to exchange Gift Cards as they are treated like cash.

Can I Return Or Refund A Gift Card?

Unfortunately you are unable to return or refund Gift Cards as they are treated like cash.

Can I Cancel My Gift Card Order If I Order Online?

Unfortunately, once an order is submitted online it is unable to be cancelled.